Shipping policy

Shipping Timeframes

Domestic orders: 3-7 business days for processing, plus carrier transit time
International orders: 7-21 business days depending on destination and shipping method
All items are carefully packaged to ensure safe delivery

Shipping Methods & Rates

Standard Shipping: [Your rate] - Estimated delivery 5-10 business days
Express Shipping: [Your rate] - Estimated delivery 2-3 business days
International Shipping: Available to [list countries] - Rates calculated at checkout

Processing & Handling

Orders are processed Monday-Friday (excluding holidays)
Handmade items are carefully crafted and packaged individually
Each package includes tracking information

International Orders

Customers are responsible for any applicable customs duties and taxes
Duties and taxes are calculated at checkout and are non-refundable
We use [carrier name] with tracking numbers for all international shipments

Damaged or Lost Packages

Please contact us within 48 hours of delivery if your package arrives damaged
We will work with the carrier to file claims for lost or damaged items
Replacement or refund will be issued upon claim resolution

Returns & Shipping

Return shipping costs are the responsibility of the customer
For items under $50 USD, we may offer refunds without requiring physical return to avoid excessive shipping costs
You can customize this template with your specific rates, processing times, and carrier information. Remember to keep delivery timeframes realistic to avoid customer complaints and chargebacks.